Echo Entertainment Group has agreed to sell Jupiters Townsville to the Colonial Leisure Group (CLG), which is currently awaiting regulatory approval.
The sale of Jupiters Townsville will bring with it many positive changes for the future including an exciting new rewards program. CLG, in conjunction with the Jupiters Townsville team, is currently in the process of finalising its new rewards program, details of which will be shared with Absolute Rewards members in due course. However, as Jupiters Townsville moves towards exiting the Echo Entertainment Group there will be some changes to the Absolute Rewards program that will take effect from 1 July 2014.
Until the new rewards program is introduced later this year, Absolute Rewards at Jupiters Townsville will continue to operate - Casino Dollars can still be earned and redeemed at Jupiters Townsville by being played on the gaming machines, table games or used as part of your dining and accommodation experience. The following changes to the Absolute Rewards program will take effect, commencing on 1 July 2014:
1. Absolute Shopping will no longer be accessible and therefore you will not be able to earn or redeem your Absolute Dollars after 30 June 2014. Special offers to redeem Absolute Dollars will be available over the coming months.
2. You will no longer be able to redeem Casino Dollars at the other Absolute Rewards properties, namely The Star, Jupiters Hotel & Casino (Gold Coast) and Treasury Casino & Hotel. You will still be able to redeem your Casino Dollars at Jupiters Townsville as usual.
3. Your membership tier at Jupiters Townsville will remain unchanged until the introduction of the new program and your tier will continue to be recognised at other Absolute Rewards properties until your next tier review date.
4. All benefits, including complimentary room nights at the other Absolute Rewards properties will not be available for redemption unless the entitlement has been earned and booked prior to 1 July 2014. However, if you have qualified for any complimentary room nights at Jupiters Townsville, these will continue to be honoured as usual.
Until 1 July 2014, the Absolute Rewards program will continue unchanged. Your Absolute Dollars, Absolute Points, Casino Dollars and other benefits will continue to be earned and will expire as per the Absolute Rewards program.
To keep members informed of any further developments and especially our new rewards program, it will be essential that we have your current details. Please contact our Customer Service Desk if you need to update your contact details. Thank you for your continued loyalty and making Jupiters Townsville your venue to Play, Stay and Dine.
If you have any questions, queries or concerns relating to the above, please do not hesitate to see one of our friendly team members at the Customer Service Desk or call us on 1800 800 871.